1. What is ADAC Pannenhilfe?

ADAC Pannenhilfe is a roadside assistance service provided by the ADAC (Allgemeiner Deutscher Automobil-Club) for members in Germany and various parts of Europe.

2. How do I request assistance through the app?

To request assistance, open the app, select your current location, and choose the type of help you need. The system will then connect you with the nearest service provider.

3. Is there a fee for using ADAC Pannenhilfe?

Fees for using the service depend on your membership level. Members typically receive assistance free of charge or at a reduced rate.

4. What should I do if my car breaks down?

If your car breaks down, open the app to request assistance, or call the ADAC emergency number directly if you cannot access the app.

5. Can I use Pannenhilfe outside of Germany?

Yes, ADAC Pannenhilfe is available throughout Europe in many countries, but the extent of service may vary depending on the location.

6. What information do I need to provide when requesting help?

When requesting help, provide your exact location, details about your vehicle, and a description of the issue you're facing.

7. How long will it take for help to arrive?

Response times can vary based on your location and the current demand for services, but the app will provide you with an estimated arrival time.

8. Is there an option for emergency towing?

Yes, the service includes emergency towing if your vehicle cannot be repaired on-site.

9. What if I need assistance with a flat tire?

You can request help for a flat tire through the app, and a technician will assist you with changing the tire or provide further assistance.

10. Can I use Pannenhilfe for non-vehicle emergencies?

ADAC Pannenhilfe primarily focuses on vehicle-related issues, but members can contact ADAC for advice on non-vehicle emergencies.